I'm a researcher with writing and design skills

What I do: I run workshops and research sessions to make better design decisions for humans and the environment. My methods depend on the problem at hand - need a survey to gain a baseline understanding of your problem to solve? Eager to get feedback and co-design? I can help!

I'm at my best when I get to translate research insights into experiences that make sense for humans, environments, and systems.

I'm currently located in Baltimore, Maryland in the United States.

Capabilities

Review my portfolio of capabilities. Want to learn more? Feel free to connect with me.

Blurred out image of a gaze plot

Usability Research

I'm comfortable with generative and evaluative interview techniques, including eye-tracking and other usability methods.

Chart with cognitive learning principles.

UX Writing & Content Design

Once the research is complete, then I provide writing and content guidance directly in design files (my preference) to start concepting the ideal experience.

Image of a group of researchers testing paper protypes of a mobile design.

Interaction Design & User Flows

The interaction layer often needs distinct consideration before turning into an interface. Diagramming with modern tooling and collaboratively with partners is where I thrive. Sometimes I get the user interface piece right; sometimes I benefit from collaboration with visual specialists.

Image of charts with survey data results for participants who answered the question - Do members of your community vote?

Surveys

Analyzing & synthesizing data from large and small surveys often helps to pinpoint what needs further exploration or attention in an experience. I'm adept at data tooling to generate graphs and reports as well.

Success, Access, and Innovation bubbles with recommendations

Information Architecture

I've provided information architecture services for several clients, notably John's Hopkins University and Guardian Life. Understanding how information can work as an object is part of the process for usability.

Gloo map with results of data from the contextual inquiry.

Artificial Intelligence & Prompt Engineering

My graduate school research at The University of Baltimore explored implementing AI interfaces to support graphing alcohol usage and initial prompt engineering exploration.


Work Experience

Where I've contributed

Research & Strategy

Catawba College

CVS Health

Merced College

Mount Saint Mary's University - Los Angeles

Guardian Life

United Fabrics

 

Design contributions

Mount Saint Mary's University - Los Angeles

Guardian Life

Vanguard


Education

University of Baltimore

M.S. Student in Interaction Design and Information Architecture (IDIA)

My thesis focused on creating inclusive breathalyzer feedback on a digital interface.

January 2020 - Present

University of Baltimore

UX Certificate
Focus on Research and Information Architecture

GPA: 4.00

August 2018 - May 2019

The Graduate Center at CUNY

M.A. in Liberal Studies with a focus on Gender and Sexuality Studies
PhD Level Coursework in educational + developmental psychology, sociology, and political philosophy.
May 2008 - January 2011

New York University

B.A. in Journalism and Mass Communication, minors in English Literature and Sociology
September 2001 - May 2004

Contact Me

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Baltimore, Maryland, USA